Member Terms and Conditions
TERMS AND CONDITIONS:
These are the terms and conditions for booking tee times using our Internet booking facility.
Booking
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You may book a tee time up to one week in advance of your visit. Once booked, this may be changed, if necessary, by contacting 01563 530550.
Payment
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To book a tee time on-line you will have to enter your credit or
debit card details using our secure on-line payment process.
Your card details will be held by us as insurance but we will not
process the transaction until you turn up to play.
When you turn up for your round of golf, you can choose
to pay by cash instead of credit card. You should report to Reception in the Clubhouse on arrival.
Cancellation Policy
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If you cancel your booking more than 48 hours before your time and date of play,you will be entitled to a full refund of your green fee.
Failure To Cancel Your Booking
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If you fail to cancel your booking, there will be no refund.
Insurance
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Please note Rowallan Castle Golf Club does not accept responsibility for any injury or damage sustained to members or visitors on the course. It is the individual’s responsibility to ensure they have adequate golf insurance.
Course Closed
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If you are unable to play your round of golf due to the course being closed (e.g. bad weather), you will be offered at least one alternative date and time. If we are unable to find a suitable alternative, you will be entitled to a full refund. If weather conditions are uncertain, please contact the Club prior to arrival to ensure the course is open.
Booking Transferable
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The Booking is completely transferable. Therefore, should you be unable to make your tee time, you can offer the tee time to someone else such as a family member or friend.
Handicaps
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This facility is only available to golfers who have a handicap of 28 or less (men) or 36 or less (ladies). If you don't have a handicap, you must be able to play to an equivalent standard.
Checking In
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When arriving at the course, all golfers must book in at Reception in the Clubhouse.
Dress Code
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Recognised golfwear is expected on the course.
Spikes
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Suitable golfing footwear should be worn. Golf shoes may be worn in the Clubhouse.
Booking Form
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Customers must ensure that the details provided by them in the Booking Form are correct and complete. Rowallan Castle shall not be responsible for any inaccuracies.
Pace of Play
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A round of golf on any of our courses should be completed in a reasonable time depending on the conditions on that particular day. In the event of persistent slow play the course Rangers may ask you to pick up your ball and move to the next hole or in severe cases remove you from the course if you are deemed to be repeatedly delaying other golfers.
On-line Maintenance
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Access to the website or the online booking system may be restricted to allow for repairs and maintenance.
Acceptance of Bookings
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Rowallan Castle Golf Club reserve the right to decline acceptance of any booking for any reason whatsoever.
Green Fee Pricing
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Rowallan Castle shall determine the green fees which shall be displayed on the website. The green fees may be changed without notice at the sole discretion of Rowallan Castle.
Termination of On-line System
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At any time and without prior notice Rowallan Castle reserve the right to terminate the online booking system.
At any time and without prior notice Rowallan Castle reserve the right to terminate any customer’s use of the online booking system.
Faults
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Rowallan Castle does not warrant that this website or online booking system will be fault free. If a fault occurs then this should be reported to
[email protected]
